Frequently Asked Questions

Who do I call to request a new traffic sign or a speed hump be installed on my street?

Traffic sign and speed hump installation is part of the Neighborhood Traffic Management Plan. Please contact the (dial 311) to request any new traffic control measures. They will provide the information to Traffic Engineering for review and consideration.

• Please visit the Traffic website for additional information on neighborhood traffic management.

There is a sign on a freeway entrance that is damaged. Will the city repair it?

No. The city does not maintain signs on private property, state, federal or county property, Cal-Trans property (freeways and freeway exits), railroad rights-of-way or schools.

For signs on railroad rights-of-way, contact Burlington, BNSF or Union Pacific. For signs on schools, contact the school district responsible for the school.

Who do I contact to report a damaged, missing or faded sign on city property?

Contact the (dial 311) to request sign maintenance on city property or to report any city property traffic control signage concerns.

What is considered to be an "emergency" when reporting sign damage?

A missing, damaged, turned or illegible stop sign is considered to be an emergency and crews are dispatched immediately for appropriate action.

All other traffic control signs are considered to be routine maintenance.